Frequently Asked Questions
Got a question? Here's how to reach us.
Got a question? Here's how to reach us.
Questions about your order or the drum? Email support@homeofcraft.com and we'll get back to you as quickly as we can.
Can I return the drum if it isn't right for me?
Can I return the drum if it isn't right for me?
You have 30 days after your order arrives to request a return. Items must be unused, in the same condition you received them, with tags and original packaging, plus proof of purchase. Email support@homeofcraft.com to start; items sent back without a return request can't be accepted. Return shipping is paid by the customer, unless your item arrived damaged or wrong, in which case we cover it. Sale items can be returned on the same terms. Approved refunds go to your original payment method within 10 business days. Shipping into the EU? You can also cancel or return within 14 days for any reason, under the same condition rules.
Is it really hand-tuned?
Is it really hand-tuned?
Yes. Each drum is tuned by ear, by hand, one at a time, with no machine tuning.
Do I need to read music?
Do I need to read music?
No. Each tongue has a number, and every note sits in the same pentatonic scale.
What does "pentatonic" mean here?
What does "pentatonic" mean here?
Every tongue is set to one five-note scale, so no combination of notes clashes.
How big is it?
How big is it?
The Standard drum is 10 × 10 cm (about 4 × 4 in). XXL Premium is the larger 15-note drum with a braided cord around the rim.
Can I leave it out in the rain?
Can I leave it out in the rain?
Set it out for a shower and let the drops play it, then bring it in and wipe it dry with a soft cloth. Don't submerge it.

















