Frequently Asked Questions
Got a question? Here's how to reach us.
Got a question? Here's how to reach us.
Questions about your order or the product? Email support@homeofcraft.com and we'll get back to you as quickly as we can.
Can I return my order if I don't like it?
Can I return my order if I don't like it?
You have 30 days after your order arrives to request a return. Items must be unused, in the same condition you received them, with tags and original packaging, plus proof of purchase. Email support@homeofcraft.com to start; items sent back without a return request can't be accepted. Approved refunds go to your original payment method within 10 business days. Shipping into the EU? You can also cancel or return within 14 days for any reason, under the same condition rules. Return shipping is paid by the customer, unless your item arrived damaged or wrong, in which case we cover it. Sale items can be returned on the same terms.
Is it handmade?
Is it handmade?
Yes. Each tote is handcrafted one bag at a time: the sheep are cut, layered and stitched on by hand, and every bag is finished by hand.
How big is it?
How big is it?
16 inches tall by 13 inches wide (40.5 x 33 cm), carried on the shoulder.
Will it hold a laptop?
Will it hold a laptop?
A small laptop fits, along with books, a water bottle and groceries.
Is the sheep design printed?
Is the sheep design printed?
No. The sheep are appliquéd: fabric pieces cut, layered and stitched onto the quilted panel, with raised coats.
Can I wash it?
Can I wash it?
Spot clean with a damp cloth.
Will mine look exactly like the photos?
Will mine look exactly like the photos?
Very close. Stitching density, quilting lines and appliqué placement can vary slightly from bag to bag.
How long does delivery take?
How long does delivery take?
Free US shipping, delivered in 7 to 14 working days.


















